On the morning of the conference, I rushed to get the Metro and was slightly confused by the sheer size of the RAI, which meant I didn’t get a chance to get a coffee before the opening keynote. Luckily Aral Balkan bounded onto the stage with more infectious energy than any stimulating beverage could have provided. Aral is both a developer (check out his iOS Twitter client, Feathers) and a UX (user experience) consultant.